Privacy Policy

Last updated: [July 2026]

The Private Collection of Vintage Bags ("TPC", "we", "us", or "our"), part of The House of StrangebutCool, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (theprivatecollectionbysbc.com), contact us, book a visit, attend an event or workshop, make a purchase, or otherwise engage with us.

We handle personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Who we are

The Private Collection of Vintage Bags 3, Lebuh Klang, George Town, 10200 Penang, Malaysia.

Email: chat@strangebutcool.com. Phone / WhatsApp: [+60 16-884 0288]

2. Information we collect

Information you give us: your name, email address, phone or WhatsApp number, and any details you share when you book a visit, enquire about our event venue, register for a workshop, purchase an item, or sign up for our newsletter.
Payment information: We do not store your full card details on our servers since the payment only happens in person before the entry of your visit.
Information collected automatically: when you use our website, we and our website provider (Wix) may collect device and usage data such as your IP address, browser type, pages viewed, and referring pages, through cookies and similar technologies.

3. How we use your information

To respond to enquiries and manage your bookings, visits, and reservations
To process payments and provide the services or products you request
To organise and communicate about events, workshops, and venue rentals
To send you newsletters and updates, where you have consented
To improve our website, services, and visitor experience
To comply with legal and regulatory obligations

4. Consent and your choices

By providing your personal data to us, you consent to its collection and use as described in this policy. Where we rely on your consent — for example, to send marketing communications — you may withdraw it at any time by contacting us or using the unsubscribe link in our emails.

5. Disclosure of your information

We do not sell your personal data. We may share it with:

Service providers who help us operate, such as Wix (website hosting), and our email/newsletter platform
Other brands within The House of StrangebutCool, where relevant to your request and permitted by law
Authorities or third parties where required by law

6. Cookies

Our website uses cookies to function properly and to understand how visitors use it. You can control cookies through your browser settings; disabling them may affect how the site works.

7. International transfers

Our website is hosted by Wix, and The House of StrangebutCool operates across Malaysia Singapore and Indonesia. As a result, your data may be processed outside Malaysia. Where this happens, we take reasonable steps to ensure it is treated securely and in line with this policy.

8. Data retention

We keep your personal data only as long as necessary for the purposes described above, or as required by law, after which it is securely deleted or anonymised.

9. Data security

We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your rights

Under the PDPA, you have the right to request access to and correction of your personal data, to limit its processing, and to withdraw your consent. To exercise these rights, please contact us at chat@strangebutcool.com.

11. Children's privacy

Our services are intended for adults. We do not knowingly collect personal data from children without appropriate parental consent.

12. Third-party links

Our website may link to other websites, including other StrangebutCool brands and third parties. We are not responsible for the privacy practices or content of those websites.

13. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised date shown above.

14. Contact us

For any questions about this Privacy Policy or your personal data, please contact: Email: chat@strangebutcool.com